Website Legal Notices

Thank you for visiting the Schnitzer Steel Industries website.

Please read these terms carefully before using this website. Using this site indicates that you accept these terms. Schnitzer Steel may change these terms at any time and your use is subject to the changes. If you do not accept these terms, do not use this website.

Terms Of Use

The information provided on this website has been provided for your use, but remains the property of Schnitzer Steel Industries, Inc. Use or reproduction of the content or materials for any purpose not expressly permitted is prohibited. This website, its designs and all material contained within are copyright © Schnitzer Steel Industries, Inc.

While we have used reasonable efforts to ensure the accuracy of this website, we do not guarantee that the website is error-free, nor do we make any warranty or guarantee that the information is accurate, correct, reliable or up-to-date.



You agree to defend, indemnify and hold Schnitzer Steel and any of its affiliates, employees, directors, shareholders, officers, contractors or agents harmless from and against any and all claims, actions, liabilities, costs or damages asserted by any third party arising from or related to your use of this site.

Privacy Policy

Last Updated: March 19, 2021

I. Introduction

This Privacy Policy ("Policy") describes how Schnitzer Steel Industries, Inc., including its wholly owned subsidiaries, Pick-n-Pull and Cascade Steel ("Schnitzer" or "we" or "us") handles information that it collects about you or other individuals online or at our physical locations, and the privacy protection we accord to personally identifiable information ("PII"). For purposes of this Policy, PII about you means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.

We may change the terms of the Policy from time to time. When we make changes, we will post the amended policy on this website,, and any other Site that links to this Policy ("Sites"). If the changes are material, we will post a notice on the Sites alerting you to the change. Any changes to the Policy will become effective immediately upon our posting of the Policy, so please be sure to review the current Policy before providing us with PII.

II. How Does Schnitzer Collect Your PII and What Types of PII Does It Collect?

Schnitzer collects PII about you when you actively provide it to us, such as by completing an online form, responding to a request for information, signing up to receive communications from us, sending us an email or letter, completing a sign-in sheet at one of our facilities, or providing information to sell scrap or an end-of-life vehicle to us. We also may collect PII about you from other sources, such as our business partners; the Internet, including social media websites; the press or other print media; and other organizations or individuals as permitted under applicable law.

Listed below are the types of PII that we may have collected about you within the past 12 months. Some of these types of information may not be PII, depending on other information we have access to about you. Each type of information listed below is PII only if the information identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.

  • Identifiers such as: your name, postal address, online identifier, Internet Protocol (IP) address, email address, Social Security number, driver's license number, or other similar identifiers.
  • "Customer Records" information (some of which may be identifiers or professional/employment-related information as well), such as your name, signature, Social Security number, physical characteristics or description, address, telephone number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
  • Commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet or other similar network activity, such as browsing history, search history, information on your interaction with our website, mobile application(s), or an advertisement. This may include hardware and browser information of your computer or other online device.
  • Geolocation data, such as the physical location of the device you use to connect with us online.
  • Biometric information, such as fingerprints or voiceprints.
  • Sensory data, such as audio, electronic, visual, or similar information.
  • Professional or employment-related information, such as your current or past job history.
  • Personal characteristics that are related to classifications legally protected from discrimination, such as race, national origin, ethnicity, marital status, age and gender.
  • Inferences drawn from other PII, such as a summary we might make based on your apparent personal preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

III. Our Business Purposes for Collecting PII; How We Use the Information

We may use the PII we collect from you for a variety of purposes permitted by law, including:

  • To communicate with you, including in response to your inquiries and to fulfill your requests;
  • To provide you with information about our products and services, and to provide you with our products and services;
  • To prevent fraud, including by confirming your identity;
  • To maintain and upgrade the security of any data or information collected;
  • For compliance and risk management purposes; and
  • Other legally permissible or everyday business purposes, including data analysis, product development, and compliance with law enforcement and other legal processes.

IV. How We May Share Personally Identifiable Information

We may share the PII we collect as follows:

  • With our service providers, whom we engage to assist us with technology support, operational support and other forms of assistance, and whom we bind by contract to protect the confidentiality and security of the PII we share with them;
  • To our affiliated entities within the Schnitzer corporate family, for legally permissible purposes;
  • In the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our company or its assets, to the proposed or actual acquiring party or assignee;
  • As we believe to be appropriate (i) when required by applicable law, including laws outside your country of residence; (ii) to comply with legal process (iii) to respond to requests from public and government authorities; (iv) to enforce the terms and conditions for use of the Sites, including this Policy; (v) to protect and defend our rights and property; (vi) to protect the interests of Schnitzer or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain.

We do not sell PII and we do not share PII with non-affiliated entities for them to use for their own marketing purposes.

V. Information We Collect Automatically Online

When you visit any of our Sites, we will collect the following information automatically:

  • Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We may obtain this information via server logs, cookies (small data files your web browser stores on your hard drive), web beacons (small electronic images used to count web page views) or other commonly used mechanisms.

Our Sites use cookies to distinguish you as a Site user from other users of our Sites. This helps us to provide you with a good experience when you browse our Sites and allows us to improve the Sites. Every time you return to a Site you previously visited, the browser retrieves the cookie and sends it to the Site’s server. We also use cookies that remember the pages you have visited and the links you have followed, which we use and may share with third parties to help make our Sites more relevant to your interests. And more broadly, we use cookies to see how many visitors are on our Sites and how visitors move around the Sites. These cookies help us improve the way the Sites work, for example, by ensuring that users are finding what they are looking for easily.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, you may not be able to access all or parts of our Sites. To learn more about cookies, please visit

By using any of the Sites, you are deemed to unambiguously agree to its use of any cookies that you do not disable.

We also use tools such as Google Analytics (which in turn uses cookies) to learn more about Site visitor preferences and activities when using the Sites. Google Analytics uses cookies to collect information about Site visitors in order to provide analytics services based on a user’s visits to sites across the Internet and across other mobile applications. For further information about the collection and use of data through Google Analytics, see Google offers the ability to opt out from tracking through Google Analytics cookies; to learn about this, visit:

Our Sites currently do not respond to a user's Do-Not-Track request.

VI. Whistleblower Privacy

When you report an ethics violation to us, we record the information provided to us. Information provided by you may be the basis of an internal and/or external investigation into the issue you are reporting. If you choose anonymity, the feature to directly collect your personal information is disabled. However, your identity may become known during the course of the investigation because of the information you have provided.

For emails, in-person reports, and/or phone calls, information we collect may include your personal information, such as email address, name, and/or caller-ID information.

We also utilize a third party system, Navex Global’s Ethicspoint platform, to allow for the filing of ethics complaints via the web and toll free phone number. Such reports may include personal information such as IP Address. If you choose to not remain anonymous, this may also include your name, phone number, email address and/or information about communicating with you.

When you submit a report, through any of these methods, we create a report from the data you provide (written, verbal, and/or metadata like IP address, time, date and/or caller-ID). Any personal data that you provide may be included in the report. These reports are submitted to a company designee according to our company policies and procedures. Depending on the investigation, part or all of the report may be shared with leaders in Ethics and Compliance, Human Resources, Security, Internal Audit, Legal, Safety, Finance, Information Technology, or Operations. In addition, the personal information may be shared with managers, outside counsel, or other investigators based on a need to know basis as described in our investigations protocol.

While providing information to us may start with your consent, we may be under a legal obligation to investigate and further process the personal information you gave us on the legal basis of a legal obligation. You can contact us at (or the other contact methods below) regarding this information and if you wish to revoke your consent. We will respond to your request and inform you that we will stop processing the personal information in your report or provide you reasons that we cannot.

The Ethicspoint system has a function in which anonymous reporting is enabled or waived. Further communications and personal data sent to us through the anonymous communication will be added to the report and considered processed under the same consent. If you waive anonymity, you probably cannot undo the waiver. Your identity will be made part of the report. As we have a legal obligation to retain reports according to our data retention policy, revoking your consent would likely not be sufficient to undo the waiver and remove your identity from the report. However, you may make the request to revoke your consent to (or the other contact methods below) and we will consider the request.

While this section describes the processing of whistleblower personal information, you may also have other rights that are explained in this privacy policy (such as the California Residents’ Privacy Rights).

VII. Data Retention; Security

We will retain PII about you for the period necessary to fulfill the purposes outlined in this Policy. We endeavor to use reasonable organizational, technical, and administrative measures to protect the PII we maintain within our organization.

VIII. Updates to Your PII

If you would like to update PII that you have provided to us, you may contact us through one of the means listed in the “How to Contact Us” section below.

IX. Site Use Limitations and International Data Transfers

Our Sites are not directed to users under the age of 13 and we do not knowingly collect PII online from any person we know to be under the age of 13.

Our Sites are designed for users from, and are controlled and operated by us from, the United States. By using our Sites, you consent to the transfer of your information to the United States, which may have different data protection rules than those of your country.

X. Links to Other Websites

Our Sites may provide links to third-party websites. When you click on one of these links, you will be accessing content that is not subject to this Policy. We are not responsible for the information-collection practices of the other websites that you visit and advise you to review their privacy policies before you provide them with any PII.

XI. California Residents' Privacy Rights

If you are a resident of California, you have certain privacy rights under the California Consumer Privacy Act ("CCPA"). We honor those rights, as described below, and we are prohibited by law from discriminating against you for exercising any of those rights.

A. Right to Know

If you are a California resident, you have the right to know what PII we have collected about you, why we collected it, and the categories of third parties (excluding service providers) with whom we have shared the PII during the past 12 months. (See below on “How to Submit a Request.”) You may request that we provide a description of the categories of PII we have collected (a "Categories Request") or a request for access to the specific pieces of PII we have collected (a "Specific Pieces Request.")

If you make a Categories Request, and you do not have any type of account with us, we will need you to provide us with at least two data elements specific to you, such as your cell phone number or driver’s license number (depending on the data elements we already maintain about you), so that we can verify your identity. After we confirm that your request is a verifiable consumer request, we will disclose to you:

  • The categories of PII we collected about you.
  • The categories of sources for the PII we collected about you (e.g., social media websites, government records available to the public, etc.).
  • Our business or commercial purpose for collecting that PII.
  • The categories of third parties other than service providers (if any) with whom we shared the PII.

If you make a Specific Pieces Request, we need to be sure we have verified your identity with great certainty to safeguard your privacy. In order for to verify your identity, if you do not have any type of account with us, you will need to provide to us at least three data elements specific to you, together with a signed declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. After we confirm that your request is a verifiable consumer request, we will, consistent with the CCPA, disclose to you the specific pieces of PII we collected about you that you requested.

B. Right to Request Deletion

You have the right to request that we delete any of your PII that we collected from you and retained, other than Personal Customer Information (as defined above). We are not obligated to comply with your request if we have a legal basis to retain the PII. If you make a request for us to delete PII, and you do not have any type of account with us, we may need you to provide us with at least two data elements specific to you so that we can verify your identity. Once we receive and confirm that your request is a verifiable consumer request (see below on “How to Submit a Request”), we will inform you whether we have deleted (and have directed our service providers to delete) your PII from our records, or whether we are declining to grant your request to delete due to an exception to the CCPA deletion requirements.

C. Exceptions

If you are working for or seeking to work for Schnitzer, or if you are an employee or other representative of a business or other organization that is exploring or engaging in a business-to-business transaction with Schnitzer, the CCPA currently does not provide you with a “right to know” or “right to request deletion” until January 1, 2021.

D. How to Submit a Request

To request access to or deletion of your PII as described above, please submit a verifiable consumer request to us by either:

You may make a request on your own behalf, and if you are the parent or guardian of a minor child, you also may make a request related to your child’s PII. If you wish to designate an authorized agent to make a request on your behalf, please provide us with a signed declaration stating that your intent is to permit that individual to act on your behalf and include such individual’s full name, address, email address, and phone number. That way we will be sure you have fully authorized us to act in accordance with the requests of that individual.

As indicated above, in order to protect your PII from unauthorized disclosure or deletion at the request of someone other than you or your legal representative, Schnitzer requires identification verification before granting any request to provide copies of, know more about, or delete your PII. We take special precautions to help ensure this. We cannot respond to your request or provide you with PII if we cannot verify your identity or authority to make the request and confirm that the PII relates to you. We will only use PII collected in connection with a verifiable consumer request to verify the requestor's identity or authority to make the request.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing.

XII. How to Contact Us

If you have any questions regarding this Policy, please call us at (833) 824-1685, or email us at .