Across the company, we pride ourselves in providing quality products and services for our wide array of customers.
Our Metals Recycling Business is constantly making investments in processing and other technologies to maximize quality for our customers. As a result of using state-of-the-art shredders and nonferrous separation equipment, we can provide our customers with high-quality processed scrap metal in the size, density and purity preferred for efficient use by steel mills and foundries. We also pride ourselves in the consistency of our processed scrap metal – from week-to-week, month-to-month, each facility generally provides the same type of scrap metal so our customers always know what to expect. High quality also manifests itself in our dependable customer service that’s always ready to take care of our suppliers and customers, both small and large. Finally, some of our processing facilities offer their solutions-oriented expertise through custom-tailored scrap management programs.
The Auto Parts Business is also equally committed to excellence. To ensure our customers can find quality parts at excellent prices, we constantly are developing and carrying out strategies to acquire the vehicles that contain the parts our customers need most. This includes using computer buying models to identify the best vehicles to acquire and marketing programs to target the most likely providers of these vehicles. In our Pick-n-Pull self-service stores, our dedicated staff and Parts Interchange computer system help customers find vehicles with the desired parts. In addition, our customers can use the Tracker feature on the Pick-n-Pull website to find the nearest location with vehicles that are likely to have the parts they seek.
Our Steel Manufacturing Business continues our company-wide dedication to doing things right at our Cascade Steel mini-mill. The combination of quality finished steel products, dependable product availability, on-time delivery and top-notch, knowledgeable customer service is tough to beat on the West Coast.
Return to Values page